Lack of Cross-Divisional Overview and Coordination
The customer faced significant challenges due to the lack of a cross-divisional overview of AI activities within the company. This resulted in inefficiencies, poor coordination, and duplicated efforts. Additionally, there were no uniform business cases or value orientation for AI initiatives, leading to a lack of comparability. Data was fragmented and redundantly stored across various business units, complicating efforts to streamline AI projects.
Implementing Delight for Comprehensive AI Portfolio Management
The turning point came when the customer decided to engage in a Proof of Concept (PoC) with Delight to build a comprehensive AI portfolio for the entire organization. By introducing Delight, they aimed to establish value orientation, product views, and a unified portfolio view of all business units involved. Delight facilitated the uniform recording of data products and provided a centralized platform for managing AI initiatives.
Impact/Value: Enhanced Comparability, Transparency, and Efficiency
The implementation of Delight resulted in several significant benefits:
- Enhanced comparability and value estimation: The uniform recording of data products allowed for a clear comparison and value assessment across different business units.
- Increased transparency and identification of synergies: Delight's centralized portfolio view helped identify AI data products from various business areas, uncovering potential synergies.
- Efficient inventory and prioritization: The central AI product portfolio enabled efficient inventory management and prioritization of AI initiatives, improving overall collaboration and control.
By leveraging Delight, the customer successfully transformed their fragmented AI activities into a cohesive, well-coordinated, and value-driven AI portfolio, leading to improved efficiency and collaboration across the organization.
The collaboration was the best possible. The Mindfuel team was agile and able to respond quickly to our customization requests. It was also great to see how our challenges flowed directly into the improvement of Delight. In addition, the exchange was open, transparent and could even be described as collegial. The PoC showed that we should use a tool like this across the business. And the PoC with the Mindfuel team was also a lot of fun. Thank you very much!
Head of Big Data & Consumer Analytics, Telecommunications Company
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